Thank you for shopping at Discountreehub. We want you to be completely satisfied with your purchase. If you're not, we're here to help.

1. Eligibility for Returns

• You have 8 calendar days to return an item from the date you received it.

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

• Items that are damaged, used, or not in their original packaging will not be accepted for a return.

• Non-returnable items:

  • Perishable goods (e.g., food, flowers)

  • Personal care or sanitary goods

  • Intimate apparel or swimwear

  • Gift cards

  • Downloaded software products

2. How to Initiate a Return

To start a return, please follow these steps:

1. Contact us at  f4477045@gmail.com within the 8 day return period.

2. Provide your order number and a detailed reason for the return.

3. Our customer service team will review your request and provide you with return instructions, including the shipping address for the supplier or warehouse.

Please do not send the item back to the address on the original package. We will provide a specific return address after your request is approved.

3. Shipping Costs

• You will be responsible for paying for your own shipping costs for returning your item.

• Shipping costs are non-refundable.

• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

4. Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your return. We will also let you know the status of your refund after the inspection.

• If your return is approved, we will initiate a refund to your original method of payment.

• The time it takes for the credit to appear on your statement depends on your card issuer's policies.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at f4477045@gmail.com with the following information:

• Your order number

• A clear description of the issue

• Photos or a video showing the damage or incorrect item

We will work with our supplier to arrange for a replacement or a full refund, and we will cover the return shipping costs if required.